"By the grace of Allah, you are gentle towards the people; if you had been stern and harsh-hearted, they would have dispersed from round about you" The noble Qur'an, A'al-Umran(3):159
Even with all of his concerns and obligations, Muhammad (s.a.a.w.) never became unmindful of his people. He had a special place in his heart for each one of them and he was known among them for his soft-spokenness, his generosity, his tolerance, and his friendliness.
He would joke with his companions, sit and talk with them, play with their children and sit them on his knee. He would respond to the call of the free man or the slave, or the young girl or the poor. He would visit the sick on the opposite end of the city and he would attend their funerals. He would accept the people's apologies and their excuses, and he was the most humble among them.
Abdullah ibn Al-Haritha narrated:
"I have never seen anyone who smiled more continuously than the Messenger of Allah (s.a.a.w.)" (Narrated by Al-Tirmathi)
Usamah ibn Zayd narrated:
"The daughter of the Prophet (s.a.a.w.) sent (a messenger) to the Prophet (s.a.a.w.) requesting him to come as her child was dying. However, the Prophet (s.a.a.w.) returned the messenger and told him to convey his greeting to her and say: "Whatever Allah takes is for Him and whatever He gives is for Him. Everything with Him has a limited fixed term (in this world) and so she should be patient and hope for Allah's reward." She again sent for him, swearing that he should come. The Prophet (s.a.a.w.) stood up, and so did Sa'id ibn Ubadah, Mu'ath ibn Jabal, Ubay ibn Ka'ab , Zayd ibn Thabit and some other men. [When he arrived,] the child was brought to Allah's Apostle (s.a.a.w.), his chest heaving. On that the eyes of the Prophet (s.a.a.w.) began shedding tears. Sa'd said, "O Allah's Apostle! What is this?" He replied, "It is mercy which Allah has lodged in the hearts of His slaves, and Allah is merciful only to those of His slaves who are merciful (to others)." (Narrated by Al-Bukhari)
Ibne Malik narrated that
"the Prophet (s.a.a.w.) used to mix with us (the children) to the extent that he would say to a younger brother of mine, 'O abu-Umayr! What did the Nughayr (a kind of bird) do?' " (Narrated by Al-Bukhari)
Abu Dawood narrated that the Messenger of Allah would say:
"Let none of you transmit to me [evil news] about my companions, for I like to meet with you with a pure heart"
Ibn Masood narrated that Muhammad (s.a.a.w.) said to a group he sent to teach and advise:
"Be lenient and do not make [this religion] difficult. Bring glad tidings and do not repel"
AbuMalik al-Ash'ari said:
"The Messenger of Allah (s.a.a.w.) said: 'Cleanliness is half of faith, and [saying] 'Praise be to God' fills the scale, and [saying] 'Glory be to God' and 'Praise be to God' fill up what is between the heavens and the earth, and prayer is a light, and charity is proof [of one's faith], and patience is a brightness, and the Qur'an is a proof for or against you. All men go out early in the morning and sell themselves, some setting themselves free and others destroying themselves.' " (Narrated by Muslim)